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CUSTOM TAGS

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Back Of Service Dog Card

Optional Smart Phone ID

FREE Service Dog Fact Book
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Common Business Questions
Civil Rights Division
Disability Rights Section
COMMONLY ASKED QUESTIONS ABOUT
SERVICE ANIMALS IN PLACES OF BUSINESS
1. Q: What are the laws that apply to my business?
2. Q: What is a service animal?
3. Q: How can I tell if an animal is really a service animal and not just a pet?
4. Q: What must I do when an individual with a service animal comes to my business?
5. Q: I have always had a clearly posted “no pets” policy at my establishment. Do I still have to allow service animals in?
6. Q: My county health department has told me that only a guide dog has to be admitted. If I follow those regulations, am I violating the ADA?
7. Q: Can I charge a maintenance or cleaning fee for customers who bring service animals into my business?
8. Q: I operate a private taxicab and I don’t want animals in my taxi; they smell, shed hair and sometimes have “accidents.” Am I violating the ADA if I refuse to pick up someone with a service animal?
9. Q: Am I responsible for the animal while the person with a disability is in my business?
10. Q: What if a service animal barks or growls at other people, or otherwise acts out of control?
11. Q: Can I exclude an animal that doesn’t really seem dangerous but is disruptive to my business?
If you have further questions about service animals or other requirements of the ADA, you may call the U.S. Department of Justice’s toll-free ADA Information Line at 800-514-0301 (voice) or 800-514-0383 (TDD).
People with service animals must be allowed access to all public accommodations.
This right takes precedence over all state and local laws which might otherwise prohibit animals in those places such as Stores, Malls, Restaurants, Hotels/Resorts, Airlines,Cruises, Taxi cabs, Buses just to name a few.
Many landlords and business owners request to see registration paperwork or other identification and even though such paperwork is not required under law, it is often easier to provide the requester with a registration document or ID rather than argue the point or attempt to educate the person.
Emotional support dogs are protected under federal law Under the Fair Housing Amendments Act (FHAA) and the Air Carrier Access Act (ACAA), protects an individual who is entitled to an emotional support dog to assist them with their life.
The Fair Housing Amendments Act of 1988 (42 USC 3601, et seq.) prevents landlords and home owner associations from restricting your Emotional Support Animal from living with you.(even when there is a no pet policy in place) They are also not allowed to access special pet fees on you because of your pet.
The ACAA protects individuals by allowing the emotional support dog to fly with them in the cabin of an airplane (without having to pay any additional fees).
Any size or breed of dog can be an emotional support or service dog, emotional support dogs do not have to be professionally-trained to perform any task.