Contact Us


In order to keep the registration costs down we do not offer legal advice or phone consulting for your unique situation.

There are over 250 pages of information as well as a easy to understand video gallery on this website to help answer most any question you may have.  All necessary inquiries are handled via phone as long as the subject matter pertains to your registration and or products purchased from

If you purchased products or services from a website which links from this one Please contact the website you purchased your products from directly.

Quick Places To Find Quick Answers:

Link To Information Center      Link To Video Education Gallery



Customers needing help with registrations and or placing orders from this website can call us during business hours  1-800-921-7651  9 am-4 pm Pacific Time Monday-Friday  (Holiday Weekends May Vary)

You can also use the support form below but to avoid confusion please do not use both.

If you did not receive your confirmation email please check your spam folder first before calling or emailing.


  • If you are already registered enter your OSDR registration #
  • This is the email we will reply to
  • We rarely will call however If we feel this inquiry requires a call enter your contact #




service register    esa register    therapy register



People with service animals must be allowed access to all public accommodations.
This right takes precedence over all state and local laws which might otherwise prohibit animals in those places such as Stores, Malls, Restaurants, Hotels/Resorts, Airlines,Cruises, Taxi cabs, Buses just to name a few.

Many landlords and business owners request to see registration paperwork or other identification and even though such paperwork is not required under law, it is often easier to provide the requester with a registration document or ID rather than argue the point or attempt to educate the person.

Emotional support dogs are protected under federal law Under the Fair Housing Amendments Act (FHAA) and the Air Carrier Access Act (ACAA), protects an individual who is entitled to an emotional support dog to assist them with their life.

The Fair Housing Amendments Act of 1988 (42 USC 3601, et seq.) prevents landlords and home owner associations from restricting your Emotional Support Animal from living with you.(even when there is a no pet policy in place) They are also not allowed to access special pet fees on you because of your pet.

The ACAA protects individuals by allowing the emotional support dog to fly with them in the cabin of an airplane (without having to pay any additional fees).

Any size or breed of dog can be an emotional support or service dog, emotional support dogs do not have to be professionally-trained to perform any task.